Our appointments are routinely 12 minutes, with a maximum of 4 appointments booked per hour. Our scheduling ensures that there are appointments available on the day for acute illness, urgent and emergency care. Longer appointments are required for insurance examinations, pre-employment examiniations, multiple health issues and emotional or psychological problems. Despite our best intentions, we sometimes run late! This can happen due to unforeseen medical emergencies or patients requiring more time during consultations. Our reception staff will keep you informed if there will be a significant delay.
If you are unable to attend your appointment please let us know so that someone else can use this time.
Quick Clinics are still available when the Bulk Billing Dr David Beaini is unavailble. Quick clinics are bulk-billed brief appointments allowing patients to quickly obtain repeat medication (excluding new medications), re-referrals (excluding new referrals) or immunizations (excluding travel vaccinations) with no out of pocket cost. Learn more
Bulk billing is available for concession patients (health care card holders and pensioners) with some doctors for weekday consultations.
Bulk billing is available for ALL children under 16 years of age with ALL doctors.
Doctor David Beaini - BULK BILLS ALL PATIENTS - and is available most weekdays - currently working a 9 day fortnight (every second Friday off)
In October 2017 we will be upgrading our computer system to electronicly interface with Medicare means that we can lodge your paid account at the time of consultation. If you have a bank debit card with PIN number, Medicare can now instantly reimburse you with the rebate, meaning that you effectively pay a gap-only amount on the day of consultation. Current consultation fees are available from Reception. The new system will also accomodate online appointment bookings and sms reminders, providing patients with access to the latest technology.
Our doctors can make home visits to known patients when attendance at the surgery is physically not possible. Please ask our reception staff if you require a home visit.
Obtaining advice by telephone
If you require advice by telephone, our reception staff will take your message if your doctor is unavailable to speak with you immediately. Your call will be returned as soon as possible. If suitable, our nursing staff may be able to answer your question. Unless you experience an urgent or emergency medical problem, we do not routinely interrupt doctors whilst they are in consultation with patients.
We provide wheelchair access at the entrances and toilets of both clinics. If you have special needs, please ask one of our friendly staff to assist you.
Your personal health information is confidential and not released to any third party without your consent. The doctors and staff respect your right to decide how your personal health information is used or disclosed (for example, to other doctors). In all but exceptional circumstances, personal information that identifies you will be sent to other people only with your consent.
It is important that other people involved in your care, such as other doctors or health professionals, are informed of relevant parts of your medical history so they can best care for you. Your doctor will let you know before this occurs.
Please click here for more information about our Privacy and Access Policy. For more information regarding privacy of health information go to http://www.oaic.gov.au/
It is illegal to pre-date or post-date any medical certificates or referrals. Please ensure you obtain specialist referrals from your doctor before you see the specialist.